Harmony
AI agents that resolve IT/HR tickets inside Slack and Teams
Details
- External ID
- 1255507
- Source
- PH
- Company
- —
- Product
- Harmony
- Website domain
- producthunt.com
- Launched
- Sept. 27, 2026
- Cohort
- —
- Upvotes
- 142
- Upvotes percentile
- 0.9911267906777849
- Tags
- Productivity, SaaS, Artificial Intelligence
- Fetched at
- Sept. 29, 2026, 1:01 a.m.
- Updated at
- Sept. 29, 2026, 1:01 a.m.
Description
Harmony is an AI-native ITSM platform for IT teams. Instead of bolting a chatbot onto a ticketing tool, we built the helpdesk around AI agents: employees ask in Slack or Teams, and 100+ production-ready agents handle password resets, app access, onboarding, device issues and more end to end, escalating to a human only when needed. Ticketing, asset inventory, SaaS management and workflows live in one workspace, so agents have context to act. Teams hit 60%+ auto-resolution in days.
Enrichment
- Theme
- AI agents for business operations
- Vertical
- HR & recruiting
- Function
- Agent / copilot
- Audience
- B2B
- AI stance
- AI-native
- Project type
- Commercial product
- Normalized one-liner
- ai agents for internal it and hr ticketing in slack and teams
- Manually corrected
- False
Could you build this?
Partial Building a Slack/Teams bot wrapper with LLM tool calling is easy, but reliably and safely executing 100+ deep enterprise IT actions (Active Directory, Okta, MDM, ticketing) with enterprise permissions and SOC2-grade sandboxing is not.
What it would actually take: A production version requires integrations into core enterprise identity providers (Okta, Azure AD), MDM systems (Jamf, Intune), and ticketing platforms (ServiceNow, Jira). The agent runner requires a strictly isolated execution environment with fine-grained RBAC, human-in-the-loop approvals, and audit logging to prevent rogue administrative actions. Engineering this requires strong enterprise security expertise and dedicated maintenance of hundreds of brittle third-party enterprise APIs.
Competitors
Other products that read as similar to this one — 543 launches clear the similarity bar, closest 8 shown.
Attention rank: #15 of 544 (itself plus its competitors, highest first — normalized so YC and Product Hunt are compared fairly).
Launched 333 days after the earliest competitor.
- Name of the launch · ph · 2026-09-28 · 1 upvotes · similarity 0.52
- Headrails · ph · 2026-09-28 · 3 upvotes · similarity 0.50
- Helina.ai · ph · 2026-09-28 · 1 upvotes · similarity 0.50
- Iris · ph · 2026-09-29 · 66 upvotes · similarity 0.47
- BAND · ph · 2026-04-24 · 190 upvotes · similarity 0.47
- Scarlett. · ph · 2026-07-10 · 329 upvotes · similarity 0.46
- AskMe · ph · 2026-09-16 · 8 upvotes · similarity 0.46
- Mosaic — Shared memory for your team's agents · yc · 2026-08-24 · 8 upvotes · similarity 0.45
Other launches for this product
- No other launches for this product.
Same idea, different domain
Nobody's really built a agent / copilot tool for Agriculture yet.