Dumped Wix for an AI Edge agent so I never have to hire junior staff
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I run a building design consultancy. I got tired of paying Wix $40/month for a brochure that couldn’t answer simple service questions, and me wasting hours on the same FAQs.So I killed it all and spent 4 months building a 'talker': https://axoworks.comThe stack is completely duct-taped: Netlify’s 10s serverless timeout forced me to split the agent into three pieces: Brain (Edge), Hands (Browser), and Voice (Edge). I haven’t coded in 30 years. This was 3 steps forward, 2 steps back, heavily guided by AI.The fight that proved it worked: 2 weeks ago, a licensed architect attacked the bot, trying to prove my business model harms the profession. The AI (DeepSeek-R3) completely dismantled his arguments. It was hilariously caustic.Log: https://logs.axoworks.com/chat-architect-vs-concierge-v147.h...A few battle scars:* Web Speech API works fine, right up until someone speaks Chinese without toggling the language mode. Then it forcefully spits out English phonetic gibberish. Still a headache.* Liability is the killer. Hallucinate a building code clause? We’re dead. Insurance won’t touch us.* We publish the audit logs to keep ourselves honest and make sure the system stays hardened.Audit: https://logs.axoworks.com/audit-2026-02-19-v148.htmlThe hardest part was getting the intent right: making one LLM pivot seamlessly from a warm principal’s tone with a homeowner, to a defensive bulldog when attacked by a peer. That took 2.5 months of tuning.We burn through tokens with an 'Eager RAG' hack (pre-fetching guesses) just to improve responsiveness. I also ripped out the “essential” persistent DBs—less than 5% of visitors ever return, so why bother? If a client drops mid-query, their session vanishes. No server-side queues.The point: To let me operate with a network of seasoned pros, and trim the fat.Try to break it. I’ll be in the comments. Kee
HN · launched Mar 19, 2026 · 20 upvotes (top 26%) · 0 views
Niche: ai customer support agents · 199 launches, 19 in the last 7 days ▲ +12% · Explore this niche →
Category and tags
- Horizontal
- Agent / copilot
- B2B
- AI-native
- Commercial product
More like this: all 199 launches in ai customer support agents →
Could you build this?
Yes The author explicitly describes duct-taping this together as a solo non-technical builder using standard web components and edge functions.
Discussion
20 comments analyzed.
Competitors mentioned: ChatGPT, General LLM tools for property/construction queries
Concerns raised: Exposed contact info and team bios in publicly accessible logs, Bot has no domain restrictions, answers off-topic questions (Uranium refining, Vancouver trips, Pi calculations), Verbose AI output/token waste with minimal value over ChatGPT, SEO workaround (raw backend dump) looks sketchy to users, Lead-gen focused responses with aggressive sales prompts lack genuine utility
Feature requests: Hide backend logs behind toggle for cleaner user view, Tighten system prompts to restrict bot to domain-specific queries, Clean up verbose AI output formatting in chat logs, Better guardrails to prevent off-topic question responses, Make intentional public vs. private contact info distinction clearer
Competitors
Other products that read as similar to this one : 348 launches clear the similarity bar, closest 8 shown.
Attention rank: #94 of 349 (itself plus its competitors, highest first, normalized so YC and Product Hunt are compared fairly).
Launched 141 days after the earliest competitor.
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