Solution: An attribution-and-warranty tool: (1) Install/treatment capture — at job completion, the pro documents what was planted/applied, soil prep, conditions, and the watering/care instructions given to the customer, timestamped with photos; (2) Care-instruction handoff + acknowledgment — the homeowner digitally acknowledges the watering/care plan, removing the 'you never told me' defense; (3) Death-diagnosis assistant — when a plant dies, photo-guided diagnosis of likely cause (transplant shock, underwatering, overwatering, disease, chemical/herbicide damage, weather); (4) Warranty manager — tracks each plant warranty, its conditions (proper watering required), and expiry; (5) Homeowner mode — for consumers to document and diagnose dying plants/lawn after paid work and build a fair-resolution case; (6) Chemical-damage flag — identifies likely herbicide/non-selective weed-killer damage. ICP: Primary: small landscaping, sod-install, planting, tree, and lawn-treatment businesses that offer (or get pressured into) plant warranties and constantly fight over who killed the plants — the installer who blames the homeowner's watering, the homeowner who blames the install. A dead sod job or a row of dead boxwoods is hundreds-to-thousands of dollars and a reputation hit. Secondary: homeowners who paid for work that died and want to prove it was the pro's fault.
Purpose-built around attribution and warranty, not scheduling or plant ID — the care-instruction acknowledgment (killing the 'you never told me to water it' dispute) and the photo-guided death-diagnosis are the features that actually resolve these fights, and nobody offers them. Serving both the pro (defend against unfair claims) and the homeowner (prove genuinely bad work) makes it credible and expands the market.
“Similar to how the Callback & Liability Defense documentation model protects building trades from blame for pre-existing conditions — but specialized for the living, dies-later nature of plants, where fault is genuinely ambiguous and a diagnosis + care-handoff record is what resolves it.”